This Privacy Policy explains how CleanSweep Solutions processes personal data when you use the website, make an inquiry, or request move-in or move-out cleaning services.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
Under GDPR, we process personal data on a lawful basis that depends on the context, such as performance of a contract, legitimate interests, legal obligations, or consent where required. We limit processing to what is relevant for the requested service and the operation of the website.
Where GDPR applies, it governs our processing of personal data relating to individuals in the European Economic Area.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
We use personal data to respond to inquiries, assess property scope, prepare quotes, confirm appointments and access, perform cleaning services, coordinate handover timing, process payments, maintain records, improve website functionality, and meet legal or contractual obligations.
We may share personal data with payment processors, website hosting providers, communication tools, and other operational partners that support booking, administration, or technical maintenance. These parties are expected to handle data under appropriate confidentiality and security obligations.
We may share personal data with public authorities, courts, or other parties when necessary to comply with legal obligations, enforce agreements, protect rights, or respond to lawful requests. We may also disclose information where needed to prevent fraud, security incidents, or misuse of our services.
You may have rights to know what data we hold, request corrections, ask for deletion in some cases, and object to certain processing. You may also have the right to limit processing or receive a copy of your data where the law provides for it.
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to confirm identity and to evaluate the request under applicable law.
We keep personal data only for as long as needed to handle inquiries, manage bookings, complete services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, it is deleted or anonymized according to our retention practices.
When we make material changes, we will update the policy text on the website and, where appropriate, provide a separate notice through a reasonable channel. The date of the latest revision should be reviewed periodically.
We may collect contact details, property and access information, booking preferences, communication records, payment-related details, and condition photos when provided. We may also process technical data such as device and usage information from visits to the website.
We receive data from website forms, phone or email contact, appointment coordination, service visits, payment handling, and any photos or notes shared to describe the property condition or scope of work. Some technical data is generated automatically when the website is used.
Cookies may include essential cookies for site operation, preference cookies to remember settings, and analytics cookies to understand how the website is used. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.
You can block or delete cookies in your browser, but some site functions may not work as intended if essential cookies are disabled. Where the website offers a cookie notice or preference tool, those settings may also be used to manage non-essential cookies.
